Before you contact your internet service provider (ISP) or mobile
carrier,
check to see if you’re running any ongoing downloads or other
programs
like
video chat that might be hogging your bandwidth. Close those and
test
again.
If your Speedtest result still seems slow, reboot your phone or
computer,
modem and router.
Speedtest result on one device and a different result on another,
even using the same provider. Some devices may not be able to
measure the full speed of your internet service. It’s also
possible that your Wi-Fi router doesn’t support the full speed
Devices (phones, tablets, PCs, etc…) can have very different Wi-Fi
and cellular radio capabilities. This means you might get one
NOANET F.A.Q.
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